People Operations

“As a CEO of a growing virtual CFO business, I have a company vision of putting people first. In order to achieve this vision, I wanted to better understand HR/people operations focused practices to accelerate my learning and grow quickly.I turned to Talent Collective to help me build that capacity as our company was getting ready to hire our first human resource professional. And I had no idea how much in-depth work it would be to get this right.

Talent Collective laid out a plan that tackled everything from building proper job descriptions, recruitment and interview strategy to compensation planning. They shared their in-depth knowledge with me and guided me through the development process. Every step of the way, I felt supported through the coaching, advice and feedback I was given, strategically, tactically, and emotionally as well. With the tools and strategies I received, I was able to execute a well-thought-out hiring process that was absolutely critical to our growth plan. Annika and Crystal are thoughtful and highly organized -- from both the content of the work and their project management of the process. It made this a truly pampering experience. I’ve gained clarity and a better understanding of the people operations and human resource function and feel like I can be a true partner for this role. Thank you!”

• Lisa G (Founder, CEO)

“Our company recognized that we needed to scale our people operations, without losing our startup’s culture. We decided to invest in creating a consistent candidate experience, that any hiring manager could pick up and run with it, making the process super efficient and honouring our company values.

Talent Collective helped us clarify our job descriptions, develop a recruitment strategy for each role, write compelling job ads, conduct compensation and market research, and build an interview structure to help us as managers focus on what’s most important to learn. They provided us with tools and templates and worked directly with me to use each element effectively, which I was then able to implement right away.

This process has helped me get clearer on what I am hiring for and streamline the interviewing process. The most unexpected part of this work is that I learned how to see things from the candidate’s point of view, and I think that has been really insightful. It’s helping us be more objective in the candidate selection process.

All along the way, I was really appreciative of the educational approach Crystal and Annika took with us. They were informative and supportive and really care about helping us build better processes that work for our size of business.” - Reem A., Director of Customer Success

• Social Nature

“I was super impressed with the authenticity, expertise and talent (no pun intended) that Talent Collective has to offer! They are superb facilitators with highly active listening skills and presented a clear roadmap for the process in the beginning of their engagement with us.

I appreciated how each of the elements within the roadmap built well off one another across each stage. The end result is an excellent platform to build intentional organization design, job success profiles, and a strong repertoire to pull from for recruiting, onboarding and building employee engagement. The best part of all is how efficient the process is - worth the time and investment. Managers will be empowered with repeatable tools from this process to support scaling the business.” - Jessica M., VP Partnerships & Insights

• Social Nature

“We had support in working through the culture/team dynamics, via coaching, and in aligning our compensation programs. Talent Collective’s only interest is in meeting our needs and challenges, nothing else matters. I appreciate that they are completely focused on adding value to our business.” said Rebecca Clements, Chief People Officer

• Moz

“Crystal and Annika are both incredibly thorough and friendly! They are great at conveying their knowledge in a way that is easy to understand and apply in a meaningful way. This is the perfect option for companies that don't have this area of expertise in-house. The projects we worked together on were game-changers for our business. We never could have got the same calibre of results without their help!” - Kate W. , Co-owner

• Nelson Brewing Company