Client Story: Minerva BC
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How our interconnected slate of compensation, career development and coaching solutions empowered this progressive Vancouver, BC-based charitable organization to level up and walk their talk.
Click the video above to watch Tina share more about her experience working with Talent Collective
Who is Minerva BC?
Minerva BC is a charitable organization dedicated to advancing leadership opportunities for girls, women and non-binary folks. They offer programs and services for an array of participants, ranging from those early on their journey in high school up to mid-career professionals.
As an organization that advocates for women, CEO Tina Strehlke didn’t feel confident that they were “walking the talk” with their people operations systems. They reached out to Talent Collective to ensure their processes aligned with their purpose and values.
The Challenges
Minerva recognized that their team was seeking a better understanding of how their work connected to the organization’s bigger picture, how their day to day work contributed to the organization’s larger mission and how it was connected to compensation and career growth.
Tina Strehlke
CEO
“We didn't have all the support structures in place to advance our HR practices and to make sure that our teams felt really supported, that they could build their careers at Minerva and they knew where they were going and what their compensation could be.”
The Solutions
We collaborated with leadership and team members to create a new compensation philosophy and framework from the ground up.
Compensation & Career Development Health Check
• Audited Minerva’s processes to understand what they had in place already, how they engaged with their teams, made decisions and more
• Provided a summary of what was already working and what needed improvement, with an action plan outlining what should be done first and what could be addressed later on.
Education & Communication
• Engaged leaders and team members through the process
• Hosted education sessions and workshops on compensation and performance management
• Ensured everyone had a consistent picture of Minerva’s processes moving forward.
Coaching
• Coached leaders to support them through the change process and help them navigate its more complex challenges.
• Provided insight into how to ask questions, whether what is being said is resonating and ensure parties are in alignment
• Practiced skills for more effective conversations.
“Often non-profits have a reputation for paying less or less competitively. Doing this work, and aligning what the market says with the rules for the unique environment that we are, I feel like we really came up with something that is valuable, something we can be proud of when we talk to employees.”
Career Growth Framework
Creating Job Success Profiles (JSPs) enabled Minerva to connect each responsibility and expectation in a role to a clear measurement of what success in that role would look like.
Building on the JSPs, Talent Collective developed career levels and a core competency guide to visually establish what success looks like across the organization as a whole. By outlining Minerva’s approach to work, the organization’s values and team culture, Talent Collective then built out the desired team member behaviours for every career level. From there, they could determine how the organization’s core competencies show up in each role, create pathways for team members to move up and across the framework and how compensation works at each point.
Market Review & Salary Structure
Based on the Career Growth Framework, Talent Collective was able to conduct an in-depth market review and develop a salary structure that can grow and scale with Minerva.
The Results
“As an organization, we’re feeling confident that we have really transparent, well thought out, researched, defendable structures in place for how we make HR decisions. It's a bit more formalized, more structured than what we had, but it’s much more aligned to the individual, their role and their goals, and then knowing what Minerva needs to be successful.”
We had such a positive experience working with Annika and Crystal.
“They get smaller organizations, they get nonprofit, they get larger organizations … the breadth and depth of experience really spans a lot of realities.”
- Tina Strehlke, CEO
